Subject: What should various people be doing? (etc.)
Author:
Posted on: 2018-03-25 22:38:00 UTC

First of all, I support this survey, especially since complaints like the ones you mentioned came up. That's not good, and we really should address that type of behavior.

Now, here's some things I think that anyone on the Discord should be (and generally is) doing:
- If people are breaking the Constitution (or, in the more common case, the Discord-specific adenda like rot13-ing NSFW stuff), others should ask them to please stop, edit their massage, or whatever else is needed to fix this.
- If people are leaning on you as described above, you should generally do what's being asked (assuming that the people doing the leaning have a point, since this isn't always the case).
- As a specialization, if discussion is getting to the point where people want it dropped, taken to PMs, or moved to the Board, the participants should go along with that.

The community in general should recognize that moderating a real-time chat will involve making judgment calls. This doesn't mean there can't be appeals or discussions (see, for example, this thread), just that we shouldn't go after moderators for moderating unless it's clearly becoming abuse of power.

The moderators' jobs, from my perspective, include the following:
- The moderators should keep the chat safe (and having handled that, fun) for all* (using Nesh's footnote) participants.
  - As a subpoint, if someone's having a safety or harassment concern, I'd say it's fine for the moderators to bring it up/tell someone to knock their behavior off instead of the victim.
- The moderators should take action to enforce the rules if the usual community-based mechanisms aren't working (and it's preferred if the moderators just lean on people like everyone else instead of putting their mod hats if possible).
  - It's unclear what form this enforcement should take. Kicks are an option (with the expectation that you can come right back, because it's just a very stern "knock it off".)
- If there seem to be trolls or people acting in bad faith on the Discord, moderators should remove them.
- Moderators should be transparent about what they're doing and remain consistent and fair (up to the fact that they're human and all).

I'd also put in a vote for adding another mod, especially someone who isn't on Pacific time.

- Tomash

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