Subject: My point.
Author:
Posted on: 2013-04-12 16:15:00 UTC

As part of my job, I took a good long look at one of the chemicals we make. It turned out that, despite the fact that we make this stuff daily by the tonne, no-one had bothered to look at the long-term trends in our quality.

I spent months running numbers through Excel, and actually pinned down a fair number of things. In an effort to try and make sure things didn't keep going wrong and going unnoticed, I decided we needed to have a weekly report.

Again using Excel, I cobbled together an automated graph generator. "Brilliant," I said. "I'll just email it round every week, and things will stop going wrong!"

Or, as it turned out, I could email it round every week, get no replies, and see no-one bother to act on the information I was very handily packing into a bite-sized morsel for them. Things keep going wrong with the same frequency as before.

And yes, that's left me feeling somewhat demotivated about doing it at all. I have months of weekly updates in my pocket, but there doesn't seem to be any point to it...

Analogous situation? Not entirely, but it's pretty close.

However, as I say, it may be a non-issue.

hS

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