Subject: Customer support staff
Author:
Posted on: 2013-12-14 14:25:00 UTC
I work for a company that mostly does business telecommunications stuff; specifically, a side-project of theirs, which is a VoIP application for computers and mobile devices. My job is to answer customer questions and help troubleshoot when problems occur.
Technically I'm a contractor, not an employee, which means they don't have to give me benefits or direct deposit my checks or any of that fancy stuff, which is kind of a drag. However, there are many reasons my job is awesome:
1. It's all online, so I never have to talk to (or be shouted at by) anyone on the phone or face to face.
- 1.2 I can work from anywhere there's a decent Internet connection, so I can travel freely and still get paid.
2. I get paid rather well.
3. It's mostly the same questions/problems over and over, which means I can work efficiently and get done quickly.
4. My one coworker, who set me up to get the job in the first place, is a former PPCer and a friend. We cooperate well, so if one of us has another commitment or wants to go to a con or something, the other a) understands why that would be a thing, and b) is generally willing and able to take the extra hours.
I wish I got more work hours in a day, but it's a pretty sweet gig.
~Neshomeh