Subject: Fewer words this time
Author:
Posted on: 2012-06-08 15:07:00 UTC

I hope you've managed at least some sleep, I'd be utterly out of it myself by now otherwise.

I'll carry on using the names that have already come up for examples, cos it's easier that way. In this case, maybe the communication needs to go the other way. Rather than you saying to Lacksidacksical 'Ah, I don't know, but here, have July's e-mail, she'll be able to help', maybe you should contact July and say 'My Lil' Sib has a question about the Chat, can you talk to her about it? (Here's her e-mail)'. Then, if July has the time and inclination to answer, she contacts Lacksidacksical, if not, she passes the request on to someone else to deal with, maybe someone else from a Chat-centric House, or just anyone else that she knows frequents the Chatroom.

If new contact is done Big Sib to Big Sib first, then it can all be taken care of under the radar, and the Little Sib gets an answer to their question, while Big Sibs that have too much to handle don't get tonnes of extra questions from people that aren't supposed to be their responsibility.

Obviously to prevent outsourced Big Sibs from becoming swamped after they've introduced themselves to a whole bunch of newbies, we'd just have to stress the importance of using your Official Big Sib as the main point of contact.

I would think that we should be able to arrange it so that no one individual gets swamped, because with the Houses set up, we're all going to know that there are other people on the Board that are willing and able to deal with stuff like this.

Personally, The Reorganisation and Crashing Down are among my favourite PPC stories, and while I doubt that I'd be able to answer any questions about them in quite as much detail as you, I'd certainly be willing to give it a go if it came up and you were up to your eyeballs in other stuff.

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