Subject: Private coordination; PPC spaces; the chat
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Posted on: 2017-04-28 20:01:00 UTC

On private discussion

I agree with a lot of folks that most sorts of private coordination aren't a problem. For example, there's nothing wrong with taking something you're going to propose to the community (like, say, a new FAQ section or a vote) and running it past a few people first to polish it up and check if it seems sensible. In addition, getting advice about something you're planning to do or say can be a very good thing. It's like beta reading for social interactions, and I don't think we should discourage that.

However, there are some sorts of private coordination that aren't good. One of the big ones I have a problem with is "trial by rumor mill". This is where people are having conversations behind someone's back about how they're a bad person (or a bully, a jerk, etc.) that create a group within the PPC that thinks "X is a [bad person, bully, ...]".

These trials by rumor mill are bad. They're bad for the community, since they lead to (eventual) drama and ganging up on people, or even the formation of pro-X and anti-X factions within the PPC. They're also rather useless, since it's a bit difficult to apologize, try to improve, explain yourself, or otherwise address concerns about your behavior if no one tells you there are problems. Also, from what I remember, this sort of thing has contributed to driving people out of the PPC, which shows that it's an issue that needs to be addressed.

So, we should ... not do this. However, doing things like this shouldn't unconditionally be grounds for a ban, especially it'd be rather hard to pin down or enforce a rule against it. I'm also not completely certain what we should do about these malignant subgroups when they form. My gut instinct is that we should calmly drag everything into the light so we can resolve it, but I think that merits further discussion, especially since there are tricky social considerations involved in slamming stacks of fuzzy allegations and attacks onto the Board.

PPC spaces

In the PPC, we have several spaces that we hang out in. The Board and the chat are the big ones, but there's several others, like the occasional game of Cards Against HQ or our former Minecraft server. We tend to self-segregate into these spaces, and this is, in general, fine (my long-term concerns about a Board-Discord culture split aside).

However, there is one sort of space I have a problem with: secret, long-term PPC spaces. That is, a space for PPCers to interact in, where they generally talk about the PPC, that's more than a temporary place for getting advice about something (or similar things like that), and that not everyone can join (if they want to). To give a concrete example: a PPC chat server for just you and your friends, especially if you don't tell everyone you're making it.

There's basically no good reason to make something like that. Don't do it. Seriously.

If you happen to hear about this type of space forming (it seems to happen every few years), please give whoever had the idea to do it a talking-to about how we don't do that here. If that doesn't work to stop it, bring it to the Board's attention so we can determine consequences as appropriate (probably not more than short taps with the banhammer if it's egregious and malicious).

On a clarifying note, private long-term spaces that aren't PPC related (say, everyone involved in an RPG putting together some sort of chat about the RPG to not clutter the Discord) are fine.

I'm going to second what Neshomeh said about how there's decisions and decisions, and how not every small thing needs to be exposed to the Board, especially if the decision is about something internal to a particular space (such as the fiddly details of what should be rot13'd in chat).

The chat

A lot of people (me included) have pointed out that the chat feels more private than the Board or the Wiki. There's also a common thought that this might contribute to bad behavior of some sort.

One aspect that makes chat feel more private, I think, is that you can't see what happened there historically without signing in. This is different from the Board and the Wiki, where anyone can quietly flip through the archives whenever they'd like.

Therefore, I propose that (assuming there aren't fatal technical obstacles to this, which I don't think there will be) we publish the Discord's logs somewhere public, so people can look through them without making it obvious.

Some of the advantages to this are:

1. The existence of a "click here for chat logs" button might temper a tendency to witchhunt or flame people who aren't around (I don't think this is something that happens super-frequently, but it has happened before, and this might contribute to it not happening again).

2. If some topic gets discussed both on the Board and in chat, the discussion on the Board can more easily refer to or be informed by what happened in chat. I expect that such discussions will (and maybe should) happen, since getting advice from whoever happens to be around is one of the things that chat is for. Of course, for major decisions, the discussion should be moved to the Board very quickly, but I don't think there's a problem with bothering chat with a "Does this seem like something we need to talk about or is it just me?" before writing the Board post.

3. It makes the Discord the same type of public as the Board and the Wiki are, so that the whole community can see all the public events that take place here if they want to. One reason this is important is that the goings-on in chat are part of the PPC's culture, and we don't hide our cultural artifacts or history. This is one of the reasons I proposed "best of Discord" threads about a month ago (unfortunately, the idea didn't take off).

A potential disadvantage is that there might be a chilling effect on the chat because it's a bit more obvious that everything's being logged. Publishing logs would also make it ever so slightly easier to go build cases against people (whether such cases are deserved or not), since it makes ancient chat logs a bit easier to go through.

Now, when it comes to this thread, there's been a request not to discuss it in the Discord, since that would move parts of the discussion off the record. I think it would be reasonable to relax the requirement slightly and say that, if you do discuss the thread in the Discord, please post the logs here on the Board shortly afterwards so we can get a clearer picture of how the metaphorical sausage that is community consensus is being formed.

- Tomash

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