Subject: Category 4: Failure to Improve
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Posted on: 2017-04-25 09:41:00 UTC

Keeping Issues Private

With alarming frequency, people are popping out and saying 'I've had so many problems with this person!', when the PPC community as a whole hasn't had a clue about it. What can be done to help people raise their problems sooner, rather than letting them build up?

Ignoring Complaints

Sometimes, when someone raises a concern, whether because of the way they do so, the personalities involved, or other discussions cutting in over them, those concerns are not discussed. Obviously this needs to avoid Jumping to Conclusions; a middle ground is needed.

This also includes the possibility that complaints which do not include specific allegations and/or a specific call for action can be ignored.

Abandoning Discussion

The Constitution specifically makes resolving issues the responsibility of everyone in the PPC community. Despite this, discussion of many incidents tends to peter out before a conclusion is reached. If someone is refusing to apologise for their actions, but is doing so without attacking anyone else - particularly if they have been attacked during the discussion - it is rare for anything to be done about it.

Equally, when several votes are called in succession, the later ones get far fewer votes, whether or not they are as important as the earlier.

Bearing Grudges

If someone has acted badly, recognised that they have done so, and sincerely apologised, the Constitution makes it clear that they get a second chance. On occasion, people have brought incidents like this up much later, revealing that they did not consider the situation resolved. The acceptability of this may depend on whether the apology was explicitly accepted at the time.

Covered under this is the question of how long has to pass before someone can be assumed to have changed, and therefore (absent other evidence) it's unreasonable to throw the same thing in their face despite the time passing.

As part of this discussion, it might be good to consider whether the 'second chance' concept requires a formal warning, or whether it can be assumed to be delivered along with the apology.

Lack of Reform

When someone does something that isn't itself One Last Chance/banworthy, but does require an apology, there is an expectation that they will improve their behaviour after apologising. If they continue in the same fashion afterwards - either immediately or after an interval of better behaviour - it is rare that anything new is done about it.

This may be coupled with attempts to downplay their previous actions. It may also lead to their apologies being considered insincere.

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